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Privacy Policy

Effective Date: January 2025

At Tapping2connect we committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services, including Reiki, EFT (Emotional Freedom Techniques), massage therapy, body mechanics, and the provision of online modules and materials.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

Name, email address, phone number, or mailing address when you:

  • Schedule an appointment 
  • Sign up for online modules, workshops, or newsletters.
  • Purchase materials (e.g., PDFs, videos, workbooks).
  • Fill out forms (e.g., health intake or consent forms).
  • Health information necessary to tailor sessions or recommendations to your needs, including details of injuries, conditions, or areas of concern (as provided by you).

1.2 Automatically Collected Information

When you visit our website or access online materials, we may collect:

  •  IP address, browser type, and device information.
  • Website usage data (e.g., pages visited, time spent, referral sources).
  • Online course usage data (e.g., modules completed, materials downloaded).
  • This data is collected through cookies and similar tracking technologies (see Section 6).

2. How We Use Your Information

We use your information to:

  • Provide, personalise, and improve our services, including online modules, materials, and in-person treatments (e.g., Reiki, EFT, massage therapy).
  • Manage your access to purchased or free resources, such as videos, PDFs, and other online content.
  • Communicate with you regarding appointments, updates, promotions, or module-related notifications.
  • Ensure your safety by tailoring treatments or recommendations to your health needs.
  • Improve the functionality and content of our website and online learning platform.
  • Comply with legal and regulatory obligations.

We will not sell or share your personal information with third parties for marketing purposes without your explicit consent.

3. Sharing Your Information

We may share your personal information with:

  • Service providers who help us operate the website, online learning platform, or deliver services (e.g., scheduling software, learning management systems, or email platforms).
  • Legal authorities if required to comply with laws, regulations, or legal proceedings.

We ensure that all third-party providers handle your data in compliance with applicable privacy laws.

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. These measures include:

  • Secure storage of health, personal, and learning information.
  • Encrypted communications (e.g., SSL for our website).
  • Restricting access to personal information to authorised personnel only.

However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Access and Correct Your Information: Request to view or update the personal information we hold about you.
  • Withdraw Consent: If you’ve provided consent for specific uses of your data, you can withdraw it at any time.
  • Request Deletion: Request that we delete your personal information unless we are required to retain it by law.
  • Opt-Out of Communications: Unsubscribe from promotional emails, marketing messages, or notifications related to online modules at any time.

To exercise these rights, please contact us at alison@tapping2connect.co.uk

6. Cookies and Tracking Technologies

Our website and online modules use cookies and similar technologies to:

  • Improve website performance and user experience.
  • Analyse website and online course usage trends.
  • Track your progress through online modules and materials.

You can adjust your browser settings to refuse cookies, but doing so may affect the functionality of our website or learning platform.

7. Third-Party Links

Our website and online modules may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us on the contact button

We value your trust and are committed to protecting your privacy. Thank you for choosing Tapping2connect